We provide our customers with top notch service and we strive hard to do our best. However, if you find we have made a mistake on your order, please get in touch with us within 7 days of receiving your product and we will promptly work to resolve the issue.
To get in touch with us, you can either e-mail us at info@futuredent.in or call our customer service executive on +91 9930145666 / +91 9819555807.
To claim your exchange, we request you to courier the product back to us at the following address:
Futuredent
7/103, Sapphire Court, Behind Apna Bazar,
J. P. Road, Azad Nagar, Andheri (W),
Mumbai 400053.
Maharashtra, IN.
Once we have received the physical item, please allow us up to 3 days to process your exchange and ship it to you.
Note:
- Replacement products will not be shipped until we have received the unused item(s) in its original box and with all original items. This is essential for the exchange.
- Customer is responsible for all shipping costs and risk of loss for any occurrence of shipping damage during return transit. Shipping cost for replacement items to the customer however will be the responsibility of Futuredent.
- All pieces must be returned within 10 days of contacting our support team.
Refunds and Cancellations:
At Futuredent we pride ourselves on our top quality products, crafted with the best materials. If in the event you find we have made an error we are more than happy to replace your piece, free of charge.
However, no refund or cancellation for products/orders once confirmed shall be entertained.
Contact Customer Support
Email: info@futuredent.in
Phone: +91 9930145666 / +91 9819555807